Privacy Policy

Darla Hailey Coaching (“we,” “our,” or “us”), operating in Oregon, respects your privacy and is committed to protecting the personal information you share.

1. Information We Collect

We may collect personal information that you voluntarily provide, including:

- Name

- Email address

- Phone number (if provided)

- Any information submitted through contact forms or inquiries

This website is intended for use by individuals 18 years of age or older. We do not knowingly collect information from minors.

We only collect information necessary to respond to your inquiries and provide coaching services. We do not collect sensitive personal information such as health records, mental health history, or clinical information through this website.

2. How We Use Your Information

We use your information to respond to your inquiries, coordinate your coaching services, and maintain necessary business records. We do not use your information for marketing purposes.

3. Confidentiality and Sensitive Information

Darla Hailey Coaching offers life and mental wellness coaching services, which are distinct from licensed therapy, counseling, or clinical mental health treatment. Coaching is not a substitute for professional mental health care. No clinical or therapeutic relationship is created through use of this website or its coaching services.

Coaching sessions are conducted via Doxy.me, a video conferencing platform with which we maintain a Business Associate Agreement (BAA), reflecting our commitment to your privacy. Doxy.me operates under its own terms of service and privacy policies. While reasonable precautions are taken to protect your communications, the security of video transmissions cannot be guaranteed.

We do not store session content, notes, or communications through this website.

4. Data Sharing and Selling

We do not and will never sell, rent, or trade your personal information.

In rare circumstances, we may share information if we have a good-faith belief that disclosure is necessary to prevent imminent harm to you or others, or as required by applicable law.

5. Data Security

We take every reasonable administrative and technical measure to protect your information. However, no method of transmission over the internet is 100% secure.

Data submitted through this website may be processed and stored by GoHighLevel, our scheduling and CRM platform. GoHighLevel maintains its own security standards and privacy policy, which governs how your data is handled on their platform.

We retain personal information only as long as necessary to fulfill the purpose for which it was collected, or as required by applicable law. You may request deletion of your data at any time by contacting us.

6. Third-Party Services

We select third-party service providers who maintain appropriate privacy and security standards. These providers are authorized to process your information only as necessary to support our services. Current third-party tools include GoHighLevel (scheduling and CRM) and Doxy.me (video sessions).

This list may be updated as our tools change.

7. Your Rights

This website is operated in the United States and is intended for US residents only. By submitting your information, you acknowledge that your data will be processed in the United States.

Depending on your state of residence, you may have the right to:

- Access the personal information we hold about you

- Correct inaccurate personal information

- Request deletion of your personal information

- Know how your personal information is collected, used, and shared

Non-discrimination: we will never deny, downgrade, or otherwise penalize you for exercising your privacy rights

To exercise any of these rights, please contact: [email protected]

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact: [email protected]